# DNSE Securities Join Stock Company Cookie Policy

**Last updated:**

This Cookie Policy explains how DNSE Securities Join Stock Company (“DNSE”, “we”, “us”, or “our”) uses cookies and similar technologies to recognize you when you visit our website at [www.dnse.com.vn](http://www.dnse.com.vn) (“Website”). It describes what these technologies are, why we use them, and your rights to control our use of them, in accordance with the EU General Data Protection Regulation (GDPR) and the ePrivacy Directive.

### 1.  What are cookies? 

Cookies are small text files that stores information about a user's browsing activity and interactions with a website, placed on device (computer, smartphone, or tablet). When you visit the site again, the cookie allows that site to recognize your browser, this makes websites work efficiently, to provide reporting information and enhance user experiences. Cookies set by DNSE are called “first-party cookies”. Cookies set by other parties are called “third-party cookies”, that enable third party features or functionality to be provided on or through the website for analytics, marketing, or embedded content (e.g., videos, widgets). 

### 2. What types of information may be stored in cookies?

The information stored by cookies placed on your device may relate to the following factors, within the time limits of their retention: 

* the websites you have visited using this device; 
* the advertisements you have clicked on; 
* the type of browser you are using; 
* your IP address; 
* and any other information you have provided on our Website/App. 

Cookies may contain personal data that is covered by our **Data Protection Policy**.

### 3. What types of cookies we use and for what purposes?

<table><thead><tr><th width="157">Type </th><th>Purpose </th><th>Example </th></tr></thead><tbody><tr><td>Essential  </td><td>Enable core functionality such as secure login, account management. These cookies are always active. </td><td>Session ID, CSRF Token </td></tr><tr><td>Functional </td><td>Remember preferences and choices to personalize your experience. </td><td>Language selector, Theme preference </td></tr><tr><td>Analytical </td><td>Collect aggregated statistics to help us improve performance and detect issues. </td><td>Google Analytics, Hotjar </td></tr><tr><td>Marketing </td><td>Track browsing habits to show relevant advertising and measure campaign results. </td><td>Google Ads, Facebook Pixel </td></tr></tbody></table>

### 4. How can you control cookies?

When you first visit DNSE’s website, you will see a cookie banner allowing you to:&#x20;

&#x20;(i) Accept All cookies;&#x20;

&#x20;(ii) Reject All cookies&#x20;

You can also adjust or revoke your consent at any time by clicking “Cookie settings” in the website footer. In addition, you can control or delete cookies via your browser settings.&#x20;

### 5. Third-party cookies and tracking

Some cookies are placed by third-party service providers that help us deliver analytics, ads, or embedded features. DNSE has no direct control over these cookies. We recommend reviewing their privacy policies for more information:&#x20;

&#x20;(i) Google Analytics: <https://policies.google.com/privacy>

&#x20;(ii)  Meta (Facebook): [https://www.facebook.com/policy.php ](https://www.facebook.com/policy.php)

&#x20;(iii) Hotjar: <https://www.hotjar.com/legal/policies/privacy/>&#x20;

### 6. Data retention

We retain cookies for no longer than is necessary for the purposes they serve:

&#x20;(i) Session cookies are deleted once you close your browser. They are primarily used to manage user sessions and provide a seamless browsing experience. For example, session cookies can keep a user logged in as they navigate through different pages of a website.&#x20;

&#x20;(ii) Persistent cookies remain on your device for a defined period (typically 6–12 months) unless deleted earlier. Persistent cookies help websites provide a more personalized experience by retaining user settings and preferences. For example, to remember any preferences you have or choices you make when you use our website. &#x20;

### 7. Updates to this policy

This policy is effective as of . We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. Any updates will be published on this page with a revised “Last Updated” date.

### 8. Contact us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

* Email: <hello@dnse.com.vn>
* DNSE Securities Joint Stock Company
  , Floor 6th, Pax Sky Building, No.63-65 Ngo Thi Nham, Hai Ba Trung Ward, Hanoi, Vietnam.